A small business guide to a Managed Print Solution

Shannon Pepi
Dec 12, 2017
2 min read

If you’re a small business owner shopping for a printer or printing solution, you’ve probably heard about a M anaged P rint S olution (MPS). MPS involves entering into a contract with a third party IT provider (NQBE) for the management, maintenance and support of your printer and its consumables. Research has shown that an MPS contract can reduce printing costs by up to 40%, in addition to reducing time wasted on ordering consumables or dealing with technical issues. When designing an MPS environment, NQBE will work closely with you to identify existing processes that can be improved, for example by automating manual document workflows or introducing mobile print.

Four Steps to MPS

Setting up an MPS contract is a fairly straight forward process. Initially, you or your IT team will be working closely with NQBE to assess and design a printing environment that meets the needs of your business. From there, we will conduct periodic maintenance and automatically top up consumables. We will also be on hand to assist with any troubleshooting or repairs as required. 1. Assess: As a first step, NQBE will measure, quantify and cost your current printer infrastructure to identify opportunities for improvements and cost savings. This establishes a baseline against which you can measure future improvements and savings. 2. Design: Next, we will design a new office environment that aligns with your business objectives. This will include streamlining business operations, optimising the printer fleet, reducing costs, creating a print policy and developing short and long range goals. 3. Implement: The next step is to deploy new software, optimise hardware and establish best practice by training staff to use the new system. Regular reviews are also conducted to deliver ongoing improvements. 4. Manage: Once your print environment is up and running, NQBE will manage it on an ongoing basis. This includes tracking and delivering supplies, monitoring usage, troubleshooting any issues and attending repair call outs.

If you have been looking at upgrading your existing print solution, purchasing a new printer or service, or if you have ever gotten frustrated at that old printer the office has coined "Bob Marley" because of the amount it is jamming, then we strongly suggest, before making any decisions, taking advantage of NQBE's obligation free business audit.

Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. Have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Book an appointment online now because other than large printing bills, what have you got to lose?

Watch this video from our partners, Fuji Xerox, on how an MPS through NQBE can help your business save on printing costs.