Managed Telco Solution
Changes the way your employees communicate with each other and your customers
Your Managed Telco Solution
Our Managed Telecommunication Solutions allow us to provide you with new and innovative ways of doing business. We offer a range of communication and telephony network services both reliable and innovative, with complete transparency and control
over costs and usage.
To go along with our network services, we also provide a wide range of both on-premise and hosted IP handsets as part of our
telecommunications solutions, each with a comprehensive list of features.
We are a recognised NBN service provider. Our inhouse industry certified cabling team means we take complete ownership of your communication solution from design to implementation.
When you choose NQBE for all your business communication needs, we can guarantee there will be no waiting for hours on hold to speak to someone in a foreign call centre.
With NQBE as your business partner, you are speaking to a local person each time and will have access to in house technicians and support.
Why NQBE?
What sets NQBE Integrated I.T apart from other Print Service providers?
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We provide an obligation free business analysis to show you how you can save
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Over 35 years' experience, we are experts in what we do
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We are a one-stop-shop, providing innovative solutions in Print, IT and Telephony
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We are and have always been locally owned and operated
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We provide tailored solutions to businesses across all industries
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We operate in a environmentally responsible way
Flexibility
Enjoy the freedom of having a solution that will grow with your business. Your employees will stay connected to the office and will be able to talk from anywhere.
Cost
Pay nothing upfront, reduce your operational expenditure and pay only for what your business needs
Control & Efficiency
With a hassle free implementation and complete control of change management, you won't need to worry about the transition.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that Printing, Copying, Scanning and Faxing are essential business functions and can, if not setup properly, be a costly overhead.
Listed below are just a few of the benefits of our Print Audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify Scanning requirements - Identify Fax requirements - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than large printing bills, what have you got to lose?
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
The term 'ransomware' is a literal combination of malware and ransom.
Malware - is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software.
Ransom - is the practice of holding a prisoner or item to extort money or property to secure their release, or it may refer to the sum of money involved. In an early German law, a similar concept was called weregild.
While ransomware is a form of malware, it’s definitely unique in what it does. Sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid (usually in bitcoins).
So why should your SMB care?
According to a report done by security software company Kaspersky labs, There have been more than 700,000 ransomware attempts between 2015-2016. Just in 2016 alone, more than $200 million had been paid out by victims that were left with the choice of pay the ransom or close the business.
In 2017, the entire world fell victim to a ransomware attack infamously known as WannaCry. Early morning on Friday May 12 2017, 'WannaCry' was first discovered and in just four days, by the following Monday morning more than 200,00 organisations, including government agencies, across 150 countries had been affected.
How does it spread?
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link. Fake emails might appear to be from a friend, colleague or a trusted institution asking a user to check out an attached file or perform a routine task. As soon as action is taken the malware immediately installs itself. Keeping staff updated and informed through regular formal training on what ransomware is, is critical.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify needs for both internal and external communications - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
We are the only authorised Fuji Xerox dealers in the Mackay, Whitsunday and Bowen Basin Region and have been for more than 35 years, making this our longest running vendor relationship. Fuji Xerox is a globally recognised leader in business & document management solutions. With a majority market share in Australia, Fuji Xerox dominates the print market.
Through a broad portfolio of document technology, services, software and supplies. They enable us to provide essential back office support that clears the way for our customers to focus on their core business.
With awards from the United Nations and the Banksia Environmental Foundation, Fuji Xerox is recognised globally for their commitment to sustainability.
Our U.B.T option, is a hosted telephony system, available as-a-service on a monthly subscription basis, providing you with a flexible phone solution for a fraction of the cost. It is delivered across our own intelligent Network, Ne.Connect, which allows you to utilise a fully featured communication suite, without installing expensive, on-premise, PBX equipment.
Unified Business Technology (U.B.T) is NQBE's answer to the ever-changing telecommunications industry, the move away from the traditional PBX infrastructure and the push towards hosted IP and unified business communications. Developed in house and hosted by our own cloud service, NQBE's Unified business technology service was created with the simple idea of leveraging innovative and emerging technology to enable businesses to better themselves through an increase of productivity and efficiency, ultimately resulting in an increase of profitability.
The NBN network is a government infrastructure project that will provide broadband internet and fixed phone line access to all Australians through a combination of optic fibre, and fixed wireless and satellite technology in the harder to reach areas.
Fibre improves the speed and quality of voice and data delivery, which will better serve Australian businesses in an increasingly connected global marketplace. The infrastructure is being rolled out by the government owned nbn.
The different types of NBN
The NBN uses a combination of different technologies to deliver high speeds and a stable network across, depending on where your business is located. Although the four listed below are not a complete list, just the more common technologies.
Fibre to the Premises (FTTP)
nbn supplied through the fttp is regarded as the superior method of supplying the network as is it works with an optic fibre cable running directly from NBNCo to your business. This means no traffic congestion and the highest available speeds. Unfortunately this is the most costly method for the government as it requires running brand new optic cables to every business in australia.
Fibre to the Node (FTTN)
The FTTN network works by taking advantage of the already rolled out copper network that has supplied Australia with the now inferior ADSL network. This works by rolling out brand new optic cables to centralised hubs (Nodes) then transferring the network across to the copper cables.
Fixed Wireless
Fixed Wireless connection utilises data transmitted over radio signals to connect a premises to the nbn network. This connection is typically used in circumstances where the distance between premises can be many kilometres. Data travels from a transmission tower located as far as 14 kilometres to an antenna that has been fitted to the premises by an approved nbn installer.
Hybrid Fibre Coaxial (HFC)
An nbn HFC connection is used in circumstances where the existing ‘pay TV’ or cable network can be used to make the final connect to the nbn network. In this circumstance a HFC line will be run from the nearest available fibre node, to your premises.
What does the NBN network mean for my business?
When connected to the NBN network, your business will have access to faster internet. Which means not only much higher quality voice and sound with your telecommunications solutions but your business will have a greater selection of possible voice solutions.
If your business has been connected already to the NBN network, or your connection date is approaching, take advantage of NQBE's obligation free business audit. Have one of our highly trained telecommunications professionals visit your business to help you with your communications options, and to develop a tailored solution to best fit your business.
Check your business address for NBN eligibility
Ransomware is a form of malware, with a terrifying difference. Take malware, sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid.
Early morning on Friday May 12 2017, the ransomware attack WannaCry was first discovered and by the following Monday morning more than 200,000 organisations, including government agencies, across 150 countries had been affected. - ABC News
In 2016 alone, more than $200 million had been paid out by victims of a ransomware attack. - CNN
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link.
Hackers armed with ransomware are dangerous. Small business’ don't usually have a trained IT department, instead do all the IT related work themselves. This creates the perfect place for ransomware vulnerabilities. Thankfully, there are tried and true ways to protect your business against attacks. Security software is essential, however, you can’t rely on it alone. A Ransomware protection strategy requires a three-pronged approach, comprising of education, security and backup. Join the war on Ransomware to protect your business and aid in ending the epidemic.
Education
It is critical that you and your staff understand what ransomware is. Conduct bi-annual formal training to inform staff about the risks. When new employees join, make sure to catch them up on best practices. Keep staff updated as new ransomware enters the market or changes over time.
Security
Security software is essential for any business. Ensure your all software, Security and business, are patched and updated in order to minimize vulnerabilities however ransomware is always evolving and the best security software can be breached. So a secondary layer of defense is critical for businesses to ensure recovery in case malware strikes: BACKUP.
Backup
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers an attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image backups on virtual machines. This is referred to as ‘instant recovery.’ This is useful for recovering from a ransomware attack as well because it allows for continued operations while your systems are being restored with little to no downtime.
If you're based in Queensland, Australia then you certainly know how extreme the weather conditions can be. What would happen to your business if a cyclone hit and your PC's were destroyed from the water? Or your on site server with data backups was damaged? Every business has to prepare for the worst, and those that don't may never fully recover from the worst. In the event of a disaster having a Business Disaster Recovery (BDR) plan in place will ensure continuity and minimal downtime.
Partnering with NQBE and our Managed ICT Solutions means not having to worry about your IT infrastructure. Our team have disaster recovery in mind right from the start and our solutions are built from the ground up with the understanding of how important an ICT network can be and how unforgiving the state of Queensland can be.
Download this checklist to make sure your business has a plan
Fuji Xerox technology and services are designed and managed to improve sustainability performance for customers. Our equipment features environmentally responsible design and energy efficient enhancements. Our document software and digital technologies reduce paper wastage. Our services enable clients to improve the efficiency of document intensive processes and optimise their equipment infrastructure to save costs and cut carbon emissions.
Fuji Xerox Asia Pacific is the first company in the document management and solutions field to be a Global Reporting Initiative (GRI) GOLD Community Member and supports the mission of GRI to empower decision makers everywhere, through GRI Sustainability Reporting Standards and its multi-stakeholder network, to take action towards a more sustainable economy and world.
The Leading Edge group is a sales channel focused on telecommunications & ICT sales and support. Linking sales organisations to vendors, our partnership with the Leading Edge group gives us intimate access to a broad range of IT suppliers, allowing us to offer exclusive Tier one pricing in regional Queensland.
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
Antivirus Software
Cybersecurity technology starts with antivirus software. Antivirus is designed to detect, block, and remove viruses and malware. Modern antivirus software can protect against ransomware, keyloggers, backdoors, rootkits, 10 trojan horses, worms, adware, and spyware. Some products are designed to detect other threats, such as malicious URLs, phishing attacks, social engineering techniques, identity theft, and distributed denial-of-service (DDoS) attacks.
Firewalls
A network firewall is also essential. Firewalls are designed to monitor incoming and outgoing network traffic based on a set of configurable rules—separating your secure internal network from the Internet, which is not considered secure. Firewalls are typically deployed as an appliance on your network and in many cases offer additional functionality, such as virtual private network (VPN) for remote workers.
Patch Management
Patch management is an important consideration as well. Hackers design their attacks around vulnerabilities in popular software products such as Microsoft Office or Adobe Flash Player. As vulnerabilities are exploited, software vendors issue updates to address them. As such, using outdated versions of software products can expose your business to security risks. There are a variety of solutions available that can automate patch management.
Password Management
Recent studies have reported that weak passwords are at the heart of the rise in cyber theft, causing 76% of data breaches. To mitigate this risk, businesses should adopt password management solutions for all employees. Many people have a document that contains all of their password information in one easily accessible file—this is unsafe and unnecessary. There are many password management apps available today. These tools allow users keep track of all your passwords, and if any of your accounts are compromised you can change all of your passwords quickly. Encryption is also an important consideration. Encrypting hard drives ensures that data will be completely inaccessible, for example if a laptop is stolen. 11 These measures protect against a wide array of cyber attacks. However, because threats like ransomware are always evolving, security solutions are just one part of an effective defense strategy. You also need solutions in place that enable you to return to operations quickly if you do suffer a cyber attack. Data protection technologies are an essential second layer of defense against cyber crime.
Ransomware is always evolving, so the second line of defense, 'Security' is necessary, however a final layer is critical as even the best security software can be breach. As such, a final layer of defense is critical in protecting your business from when ransomware strikes. Backup.
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers and attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image back ups on virtual machines. This is referred to as instant recovery and is pivotal when recovering from a ransomware attack as it allows for continued business operations while your systems are being restored with little to no downtime.
Office 365 - A Primitive backup
When changing the way you do anything, it’s natural to ask “Why do I need this if my current solution is working?”. When it comes to your business’ data, the answer is simple. While O365 does have restoration capabilities, in the face of the growing ransomware threat, it is primitive and a waiting game for two major issues to arise when using their tools: lost data and lost time. How much lost data and time can you afford?
An astonishing 1 in 3 small businesses report losing data stored in cloud based apps. If your network was infected with ransomware right now, how long could your business continue standard operations without access to any data? How much data could you afford to lose permanently?
The truth is, even data in cloud-based applications is vulnerable to:
End-user deletion, whether accidental or malicious
Malware damage or ransomware attacks
Operational errors such as accidental data overwrites
Lost data due to canceled user licenses
Misconfigured application workflows
O365 was designed so you don’t need to worry about the core infrastructure and its patches or backups. Microsoft ensures that they are not the cause for any data loss, but have also limited the end user backup and restore capabilities. If an employee simply deletes files, you can’t restore them and would need to contact support and wait. Having the ability to recover from simple deletions and major outages is more important than ever before. Expecting end users to be the source of the backup and restoration is risky. The recommended approach is to have a solution that allows for individual item, file and container level backup and restores. This alleviates the risk of critical business files and data.
Why SaaS Protection for Office 365?
Point in Time Backups: Backups include daily snapshots of each users data. Avoid data loss from ransomware by restoring entire accounts to a time before an attack occurred.
3X/day backup: Daily backups for O365’s Exchange Online, OneDrive, OneNote, SharePoint Online.
On-demand backup: Perform additional backups as needed at any time.
Backup notifications: Get notifications at a glance.
Infinite Retention: Store an unlimited amount of data in Datto’s private cloud.
What SaaS Protection Recovers
OneDrive: All files (including OneNote) and folders with structure in tact.
Contacts: All contact information
Calendar: Events (including recurrence, attendees, notes), attachments and any calendars owned by your users.
Mail: All emails, attachments, notes and folder structure.
SharePoint: Primary, custom, group, and team site collections
Custom generic site lists Folder structure Document libraries and sets Site assets, templates, and pages
Fast & Effortless Restoration
• Quick & Painless Restore and Export: SaaS Protection’s architecture means data export & restore speeds make us the fastest backup and recovery solution. • Non-destructive Restore: Restore data without overwriting existing files. • Item level restore: Retrieve data in the original format with file & label structure maintained. • Retain user data: Save money and effort by automatically holding inactive users’ data after their O365 license is deleted. • No overwrites: Prevent data overwrites & differentiate restored data from current data • Advanced search: Easily find data and restore individual items or entire folders.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that Printing, Copying, Scanning and Faxing are essential business functions and can, if not setup properly, be a costly overhead.
Listed below are just a few of the benefits of our Print Audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify Scanning requirements - Identify Fax requirements - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than large printing bills, what have you got to lose?
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
The term 'ransomware' is a literal combination of malware and ransom.
Malware - is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software.
Ransom - is the practice of holding a prisoner or item to extort money or property to secure their release, or it may refer to the sum of money involved. In an early German law, a similar concept was called weregild.
While ransomware is a form of malware, it’s definitely unique in what it does. Sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid (usually in bitcoins).
So why should your SMB care?
According to a report done by security software company Kaspersky labs, There have been more than 700,000 ransomware attempts between 2015-2016. Just in 2016 alone, more than $200 million had been paid out by victims that were left with the choice of pay the ransom or close the business.
In 2017, the entire world fell victim to a ransomware attack infamously known as WannaCry. Early morning on Friday May 12 2017, 'WannaCry' was first discovered and in just four days, by the following Monday morning more than 200,00 organisations, including government agencies, across 150 countries had been affected.
How does it spread?
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link. Fake emails might appear to be from a friend, colleague or a trusted institution asking a user to check out an attached file or perform a routine task. As soon as action is taken the malware immediately installs itself. Keeping staff updated and informed through regular formal training on what ransomware is, is critical.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify needs for both internal and external communications - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
We are the only authorised Fuji Xerox dealers in the Mackay, Whitsunday and Bowen Basin Region and have been for more than 35 years, making this our longest running vendor relationship. Fuji Xerox is a globally recognised leader in business & document management solutions. With a majority market share in Australia, Fuji Xerox dominates the print market.
Through a broad portfolio of document technology, services, software and supplies. They enable us to provide essential back office support that clears the way for our customers to focus on their core business.
With awards from the United Nations and the Banksia Environmental Foundation, Fuji Xerox is recognised globally for their commitment to sustainability.
Our U.B.T option, is a hosted telephony system, available as-a-service on a monthly subscription basis, providing you with a flexible phone solution for a fraction of the cost. It is delivered across our own intelligent Network, Ne.Connect, which allows you to utilise a fully featured communication suite, without installing expensive, on-premise, PBX equipment.
Unified Business Technology (U.B.T) is NQBE's answer to the ever-changing telecommunications industry, the move away from the traditional PBX infrastructure and the push towards hosted IP and unified business communications. Developed in house and hosted by our own cloud service, NQBE's Unified business technology service was created with the simple idea of leveraging innovative and emerging technology to enable businesses to better themselves through an increase of productivity and efficiency, ultimately resulting in an increase of profitability.
The NBN network is a government infrastructure project that will provide broadband internet and fixed phone line access to all Australians through a combination of optic fibre, and fixed wireless and satellite technology in the harder to reach areas.
Fibre improves the speed and quality of voice and data delivery, which will better serve Australian businesses in an increasingly connected global marketplace. The infrastructure is being rolled out by the government owned nbn.
The different types of NBN
The NBN uses a combination of different technologies to deliver high speeds and a stable network across, depending on where your business is located. Although the four listed below are not a complete list, just the more common technologies.
Fibre to the Premises (FTTP)
nbn supplied through the fttp is regarded as the superior method of supplying the network as is it works with an optic fibre cable running directly from NBNCo to your business. This means no traffic congestion and the highest available speeds. Unfortunately this is the most costly method for the government as it requires running brand new optic cables to every business in australia.
Fibre to the Node (FTTN)
The FTTN network works by taking advantage of the already rolled out copper network that has supplied Australia with the now inferior ADSL network. This works by rolling out brand new optic cables to centralised hubs (Nodes) then transferring the network across to the copper cables.
Fixed Wireless
Fixed Wireless connection utilises data transmitted over radio signals to connect a premises to the nbn network. This connection is typically used in circumstances where the distance between premises can be many kilometres. Data travels from a transmission tower located as far as 14 kilometres to an antenna that has been fitted to the premises by an approved nbn installer.
Hybrid Fibre Coaxial (HFC)
An nbn HFC connection is used in circumstances where the existing ‘pay TV’ or cable network can be used to make the final connect to the nbn network. In this circumstance a HFC line will be run from the nearest available fibre node, to your premises.
What does the NBN network mean for my business?
When connected to the NBN network, your business will have access to faster internet. Which means not only much higher quality voice and sound with your telecommunications solutions but your business will have a greater selection of possible voice solutions.
If your business has been connected already to the NBN network, or your connection date is approaching, take advantage of NQBE's obligation free business audit. Have one of our highly trained telecommunications professionals visit your business to help you with your communications options, and to develop a tailored solution to best fit your business.
Check your business address for NBN eligibility
Ransomware is a form of malware, with a terrifying difference. Take malware, sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid.
Early morning on Friday May 12 2017, the ransomware attack WannaCry was first discovered and by the following Monday morning more than 200,000 organisations, including government agencies, across 150 countries had been affected. - ABC News
In 2016 alone, more than $200 million had been paid out by victims of a ransomware attack. - CNN
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link.
Hackers armed with ransomware are dangerous. Small business’ don't usually have a trained IT department, instead do all the IT related work themselves. This creates the perfect place for ransomware vulnerabilities. Thankfully, there are tried and true ways to protect your business against attacks. Security software is essential, however, you can’t rely on it alone. A Ransomware protection strategy requires a three-pronged approach, comprising of education, security and backup. Join the war on Ransomware to protect your business and aid in ending the epidemic.
Education
It is critical that you and your staff understand what ransomware is. Conduct bi-annual formal training to inform staff about the risks. When new employees join, make sure to catch them up on best practices. Keep staff updated as new ransomware enters the market or changes over time.
Security
Security software is essential for any business. Ensure your all software, Security and business, are patched and updated in order to minimize vulnerabilities however ransomware is always evolving and the best security software can be breached. So a secondary layer of defense is critical for businesses to ensure recovery in case malware strikes: BACKUP.
Backup
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers an attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image backups on virtual machines. This is referred to as ‘instant recovery.’ This is useful for recovering from a ransomware attack as well because it allows for continued operations while your systems are being restored with little to no downtime.
If you're based in Queensland, Australia then you certainly know how extreme the weather conditions can be. What would happen to your business if a cyclone hit and your PC's were destroyed from the water? Or your on site server with data backups was damaged? Every business has to prepare for the worst, and those that don't may never fully recover from the worst. In the event of a disaster having a Business Disaster Recovery (BDR) plan in place will ensure continuity and minimal downtime.
Partnering with NQBE and our Managed ICT Solutions means not having to worry about your IT infrastructure. Our team have disaster recovery in mind right from the start and our solutions are built from the ground up with the understanding of how important an ICT network can be and how unforgiving the state of Queensland can be.
Download this checklist to make sure your business has a plan
Fuji Xerox technology and services are designed and managed to improve sustainability performance for customers. Our equipment features environmentally responsible design and energy efficient enhancements. Our document software and digital technologies reduce paper wastage. Our services enable clients to improve the efficiency of document intensive processes and optimise their equipment infrastructure to save costs and cut carbon emissions.
Fuji Xerox Asia Pacific is the first company in the document management and solutions field to be a Global Reporting Initiative (GRI) GOLD Community Member and supports the mission of GRI to empower decision makers everywhere, through GRI Sustainability Reporting Standards and its multi-stakeholder network, to take action towards a more sustainable economy and world.
The Leading Edge group is a sales channel focused on telecommunications & ICT sales and support. Linking sales organisations to vendors, our partnership with the Leading Edge group gives us intimate access to a broad range of IT suppliers, allowing us to offer exclusive Tier one pricing in regional Queensland.
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
Antivirus Software
Cybersecurity technology starts with antivirus software. Antivirus is designed to detect, block, and remove viruses and malware. Modern antivirus software can protect against ransomware, keyloggers, backdoors, rootkits, 10 trojan horses, worms, adware, and spyware. Some products are designed to detect other threats, such as malicious URLs, phishing attacks, social engineering techniques, identity theft, and distributed denial-of-service (DDoS) attacks.
Firewalls
A network firewall is also essential. Firewalls are designed to monitor incoming and outgoing network traffic based on a set of configurable rules—separating your secure internal network from the Internet, which is not considered secure. Firewalls are typically deployed as an appliance on your network and in many cases offer additional functionality, such as virtual private network (VPN) for remote workers.
Patch Management
Patch management is an important consideration as well. Hackers design their attacks around vulnerabilities in popular software products such as Microsoft Office or Adobe Flash Player. As vulnerabilities are exploited, software vendors issue updates to address them. As such, using outdated versions of software products can expose your business to security risks. There are a variety of solutions available that can automate patch management.
Password Management
Recent studies have reported that weak passwords are at the heart of the rise in cyber theft, causing 76% of data breaches. To mitigate this risk, businesses should adopt password management solutions for all employees. Many people have a document that contains all of their password information in one easily accessible file—this is unsafe and unnecessary. There are many password management apps available today. These tools allow users keep track of all your passwords, and if any of your accounts are compromised you can change all of your passwords quickly. Encryption is also an important consideration. Encrypting hard drives ensures that data will be completely inaccessible, for example if a laptop is stolen. 11 These measures protect against a wide array of cyber attacks. However, because threats like ransomware are always evolving, security solutions are just one part of an effective defense strategy. You also need solutions in place that enable you to return to operations quickly if you do suffer a cyber attack. Data protection technologies are an essential second layer of defense against cyber crime.
Ransomware is always evolving, so the second line of defense, 'Security' is necessary, however a final layer is critical as even the best security software can be breach. As such, a final layer of defense is critical in protecting your business from when ransomware strikes. Backup.
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers and attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image back ups on virtual machines. This is referred to as instant recovery and is pivotal when recovering from a ransomware attack as it allows for continued business operations while your systems are being restored with little to no downtime.
Office 365 - A Primitive backup
When changing the way you do anything, it’s natural to ask “Why do I need this if my current solution is working?”. When it comes to your business’ data, the answer is simple. While O365 does have restoration capabilities, in the face of the growing ransomware threat, it is primitive and a waiting game for two major issues to arise when using their tools: lost data and lost time. How much lost data and time can you afford?
An astonishing 1 in 3 small businesses report losing data stored in cloud based apps. If your network was infected with ransomware right now, how long could your business continue standard operations without access to any data? How much data could you afford to lose permanently?
The truth is, even data in cloud-based applications is vulnerable to:
End-user deletion, whether accidental or malicious
Malware damage or ransomware attacks
Operational errors such as accidental data overwrites
Lost data due to canceled user licenses
Misconfigured application workflows
O365 was designed so you don’t need to worry about the core infrastructure and its patches or backups. Microsoft ensures that they are not the cause for any data loss, but have also limited the end user backup and restore capabilities. If an employee simply deletes files, you can’t restore them and would need to contact support and wait. Having the ability to recover from simple deletions and major outages is more important than ever before. Expecting end users to be the source of the backup and restoration is risky. The recommended approach is to have a solution that allows for individual item, file and container level backup and restores. This alleviates the risk of critical business files and data.
Why SaaS Protection for Office 365?
Point in Time Backups: Backups include daily snapshots of each users data. Avoid data loss from ransomware by restoring entire accounts to a time before an attack occurred.
3X/day backup: Daily backups for O365’s Exchange Online, OneDrive, OneNote, SharePoint Online.
On-demand backup: Perform additional backups as needed at any time.
Backup notifications: Get notifications at a glance.
Infinite Retention: Store an unlimited amount of data in Datto’s private cloud.
What SaaS Protection Recovers
OneDrive: All files (including OneNote) and folders with structure in tact.
Contacts: All contact information
Calendar: Events (including recurrence, attendees, notes), attachments and any calendars owned by your users.
Mail: All emails, attachments, notes and folder structure.
SharePoint: Primary, custom, group, and team site collections
Custom generic site lists Folder structure Document libraries and sets Site assets, templates, and pages
Fast & Effortless Restoration
• Quick & Painless Restore and Export: SaaS Protection’s architecture means data export & restore speeds make us the fastest backup and recovery solution. • Non-destructive Restore: Restore data without overwriting existing files. • Item level restore: Retrieve data in the original format with file & label structure maintained. • Retain user data: Save money and effort by automatically holding inactive users’ data after their O365 license is deleted. • No overwrites: Prevent data overwrites & differentiate restored data from current data • Advanced search: Easily find data and restore individual items or entire folders.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that Printing, Copying, Scanning and Faxing are essential business functions and can, if not setup properly, be a costly overhead.
Listed below are just a few of the benefits of our Print Audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify Scanning requirements - Identify Fax requirements - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than large printing bills, what have you got to lose?
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
The term 'ransomware' is a literal combination of malware and ransom.
Malware - is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software.
Ransom - is the practice of holding a prisoner or item to extort money or property to secure their release, or it may refer to the sum of money involved. In an early German law, a similar concept was called weregild.
While ransomware is a form of malware, it’s definitely unique in what it does. Sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid (usually in bitcoins).
So why should your SMB care?
According to a report done by security software company Kaspersky labs, There have been more than 700,000 ransomware attempts between 2015-2016. Just in 2016 alone, more than $200 million had been paid out by victims that were left with the choice of pay the ransom or close the business.
In 2017, the entire world fell victim to a ransomware attack infamously known as WannaCry. Early morning on Friday May 12 2017, 'WannaCry' was first discovered and in just four days, by the following Monday morning more than 200,00 organisations, including government agencies, across 150 countries had been affected.
How does it spread?
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link. Fake emails might appear to be from a friend, colleague or a trusted institution asking a user to check out an attached file or perform a routine task. As soon as action is taken the malware immediately installs itself. Keeping staff updated and informed through regular formal training on what ransomware is, is critical.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify needs for both internal and external communications - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
We are the only authorised Fuji Xerox dealers in the Mackay, Whitsunday and Bowen Basin Region and have been for more than 35 years, making this our longest running vendor relationship. Fuji Xerox is a globally recognised leader in business & document management solutions. With a majority market share in Australia, Fuji Xerox dominates the print market.
Through a broad portfolio of document technology, services, software and supplies. They enable us to provide essential back office support that clears the way for our customers to focus on their core business.
With awards from the United Nations and the Banksia Environmental Foundation, Fuji Xerox is recognised globally for their commitment to sustainability.
Our U.B.T option, is a hosted telephony system, available as-a-service on a monthly subscription basis, providing you with a flexible phone solution for a fraction of the cost. It is delivered across our own intelligent Network, Ne.Connect, which allows you to utilise a fully featured communication suite, without installing expensive, on-premise, PBX equipment.
Unified Business Technology (U.B.T) is NQBE's answer to the ever-changing telecommunications industry, the move away from the traditional PBX infrastructure and the push towards hosted IP and unified business communications. Developed in house and hosted by our own cloud service, NQBE's Unified business technology service was created with the simple idea of leveraging innovative and emerging technology to enable businesses to better themselves through an increase of productivity and efficiency, ultimately resulting in an increase of profitability.
The NBN network is a government infrastructure project that will provide broadband internet and fixed phone line access to all Australians through a combination of optic fibre, and fixed wireless and satellite technology in the harder to reach areas.
Fibre improves the speed and quality of voice and data delivery, which will better serve Australian businesses in an increasingly connected global marketplace. The infrastructure is being rolled out by the government owned nbn.
The different types of NBN
The NBN uses a combination of different technologies to deliver high speeds and a stable network across, depending on where your business is located. Although the four listed below are not a complete list, just the more common technologies.
Fibre to the Premises (FTTP)
nbn supplied through the fttp is regarded as the superior method of supplying the network as is it works with an optic fibre cable running directly from NBNCo to your business. This means no traffic congestion and the highest available speeds. Unfortunately this is the most costly method for the government as it requires running brand new optic cables to every business in australia.
Fibre to the Node (FTTN)
The FTTN network works by taking advantage of the already rolled out copper network that has supplied Australia with the now inferior ADSL network. This works by rolling out brand new optic cables to centralised hubs (Nodes) then transferring the network across to the copper cables.
Fixed Wireless
Fixed Wireless connection utilises data transmitted over radio signals to connect a premises to the nbn network. This connection is typically used in circumstances where the distance between premises can be many kilometres. Data travels from a transmission tower located as far as 14 kilometres to an antenna that has been fitted to the premises by an approved nbn installer.
Hybrid Fibre Coaxial (HFC)
An nbn HFC connection is used in circumstances where the existing ‘pay TV’ or cable network can be used to make the final connect to the nbn network. In this circumstance a HFC line will be run from the nearest available fibre node, to your premises.
What does the NBN network mean for my business?
When connected to the NBN network, your business will have access to faster internet. Which means not only much higher quality voice and sound with your telecommunications solutions but your business will have a greater selection of possible voice solutions.
If your business has been connected already to the NBN network, or your connection date is approaching, take advantage of NQBE's obligation free business audit. Have one of our highly trained telecommunications professionals visit your business to help you with your communications options, and to develop a tailored solution to best fit your business.
Check your business address for NBN eligibility
Ransomware is a form of malware, with a terrifying difference. Take malware, sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid.
Early morning on Friday May 12 2017, the ransomware attack WannaCry was first discovered and by the following Monday morning more than 200,000 organisations, including government agencies, across 150 countries had been affected. - ABC News
In 2016 alone, more than $200 million had been paid out by victims of a ransomware attack. - CNN
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link.
Hackers armed with ransomware are dangerous. Small business’ don't usually have a trained IT department, instead do all the IT related work themselves. This creates the perfect place for ransomware vulnerabilities. Thankfully, there are tried and true ways to protect your business against attacks. Security software is essential, however, you can’t rely on it alone. A Ransomware protection strategy requires a three-pronged approach, comprising of education, security and backup. Join the war on Ransomware to protect your business and aid in ending the epidemic.
Education
It is critical that you and your staff understand what ransomware is. Conduct bi-annual formal training to inform staff about the risks. When new employees join, make sure to catch them up on best practices. Keep staff updated as new ransomware enters the market or changes over time.
Security
Security software is essential for any business. Ensure your all software, Security and business, are patched and updated in order to minimize vulnerabilities however ransomware is always evolving and the best security software can be breached. So a secondary layer of defense is critical for businesses to ensure recovery in case malware strikes: BACKUP.
Backup
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers an attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image backups on virtual machines. This is referred to as ‘instant recovery.’ This is useful for recovering from a ransomware attack as well because it allows for continued operations while your systems are being restored with little to no downtime.
If you're based in Queensland, Australia then you certainly know how extreme the weather conditions can be. What would happen to your business if a cyclone hit and your PC's were destroyed from the water? Or your on site server with data backups was damaged? Every business has to prepare for the worst, and those that don't may never fully recover from the worst. In the event of a disaster having a Business Disaster Recovery (BDR) plan in place will ensure continuity and minimal downtime.
Partnering with NQBE and our Managed ICT Solutions means not having to worry about your IT infrastructure. Our team have disaster recovery in mind right from the start and our solutions are built from the ground up with the understanding of how important an ICT network can be and how unforgiving the state of Queensland can be.
Download this checklist to make sure your business has a plan
Fuji Xerox technology and services are designed and managed to improve sustainability performance for customers. Our equipment features environmentally responsible design and energy efficient enhancements. Our document software and digital technologies reduce paper wastage. Our services enable clients to improve the efficiency of document intensive processes and optimise their equipment infrastructure to save costs and cut carbon emissions.
Fuji Xerox Asia Pacific is the first company in the document management and solutions field to be a Global Reporting Initiative (GRI) GOLD Community Member and supports the mission of GRI to empower decision makers everywhere, through GRI Sustainability Reporting Standards and its multi-stakeholder network, to take action towards a more sustainable economy and world.
The Leading Edge group is a sales channel focused on telecommunications & ICT sales and support. Linking sales organisations to vendors, our partnership with the Leading Edge group gives us intimate access to a broad range of IT suppliers, allowing us to offer exclusive Tier one pricing in regional Queensland.
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
Antivirus Software
Cybersecurity technology starts with antivirus software. Antivirus is designed to detect, block, and remove viruses and malware. Modern antivirus software can protect against ransomware, keyloggers, backdoors, rootkits, 10 trojan horses, worms, adware, and spyware. Some products are designed to detect other threats, such as malicious URLs, phishing attacks, social engineering techniques, identity theft, and distributed denial-of-service (DDoS) attacks.
Firewalls
A network firewall is also essential. Firewalls are designed to monitor incoming and outgoing network traffic based on a set of configurable rules—separating your secure internal network from the Internet, which is not considered secure. Firewalls are typically deployed as an appliance on your network and in many cases offer additional functionality, such as virtual private network (VPN) for remote workers.
Patch Management
Patch management is an important consideration as well. Hackers design their attacks around vulnerabilities in popular software products such as Microsoft Office or Adobe Flash Player. As vulnerabilities are exploited, software vendors issue updates to address them. As such, using outdated versions of software products can expose your business to security risks. There are a variety of solutions available that can automate patch management.
Password Management
Recent studies have reported that weak passwords are at the heart of the rise in cyber theft, causing 76% of data breaches. To mitigate this risk, businesses should adopt password management solutions for all employees. Many people have a document that contains all of their password information in one easily accessible file—this is unsafe and unnecessary. There are many password management apps available today. These tools allow users keep track of all your passwords, and if any of your accounts are compromised you can change all of your passwords quickly. Encryption is also an important consideration. Encrypting hard drives ensures that data will be completely inaccessible, for example if a laptop is stolen. 11 These measures protect against a wide array of cyber attacks. However, because threats like ransomware are always evolving, security solutions are just one part of an effective defense strategy. You also need solutions in place that enable you to return to operations quickly if you do suffer a cyber attack. Data protection technologies are an essential second layer of defense against cyber crime.
Ransomware is always evolving, so the second line of defense, 'Security' is necessary, however a final layer is critical as even the best security software can be breach. As such, a final layer of defense is critical in protecting your business from when ransomware strikes. Backup.
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers and attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image back ups on virtual machines. This is referred to as instant recovery and is pivotal when recovering from a ransomware attack as it allows for continued business operations while your systems are being restored with little to no downtime.
Office 365 - A Primitive backup
When changing the way you do anything, it’s natural to ask “Why do I need this if my current solution is working?”. When it comes to your business’ data, the answer is simple. While O365 does have restoration capabilities, in the face of the growing ransomware threat, it is primitive and a waiting game for two major issues to arise when using their tools: lost data and lost time. How much lost data and time can you afford?
An astonishing 1 in 3 small businesses report losing data stored in cloud based apps. If your network was infected with ransomware right now, how long could your business continue standard operations without access to any data? How much data could you afford to lose permanently?
The truth is, even data in cloud-based applications is vulnerable to:
End-user deletion, whether accidental or malicious
Malware damage or ransomware attacks
Operational errors such as accidental data overwrites
Lost data due to canceled user licenses
Misconfigured application workflows
O365 was designed so you don’t need to worry about the core infrastructure and its patches or backups. Microsoft ensures that they are not the cause for any data loss, but have also limited the end user backup and restore capabilities. If an employee simply deletes files, you can’t restore them and would need to contact support and wait. Having the ability to recover from simple deletions and major outages is more important than ever before. Expecting end users to be the source of the backup and restoration is risky. The recommended approach is to have a solution that allows for individual item, file and container level backup and restores. This alleviates the risk of critical business files and data.
Why SaaS Protection for Office 365?
Point in Time Backups: Backups include daily snapshots of each users data. Avoid data loss from ransomware by restoring entire accounts to a time before an attack occurred.
3X/day backup: Daily backups for O365’s Exchange Online, OneDrive, OneNote, SharePoint Online.
On-demand backup: Perform additional backups as needed at any time.
Backup notifications: Get notifications at a glance.
Infinite Retention: Store an unlimited amount of data in Datto’s private cloud.
What SaaS Protection Recovers
OneDrive: All files (including OneNote) and folders with structure in tact.
Contacts: All contact information
Calendar: Events (including recurrence, attendees, notes), attachments and any calendars owned by your users.
Mail: All emails, attachments, notes and folder structure.
SharePoint: Primary, custom, group, and team site collections
Custom generic site lists Folder structure Document libraries and sets Site assets, templates, and pages
Fast & Effortless Restoration
• Quick & Painless Restore and Export: SaaS Protection’s architecture means data export & restore speeds make us the fastest backup and recovery solution. • Non-destructive Restore: Restore data without overwriting existing files. • Item level restore: Retrieve data in the original format with file & label structure maintained. • Retain user data: Save money and effort by automatically holding inactive users’ data after their O365 license is deleted. • No overwrites: Prevent data overwrites & differentiate restored data from current data • Advanced search: Easily find data and restore individual items or entire folders.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that Printing, Copying, Scanning and Faxing are essential business functions and can, if not setup properly, be a costly overhead.
Listed below are just a few of the benefits of our Print Audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify Scanning requirements - Identify Fax requirements - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than large printing bills, what have you got to lose?
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
The term 'ransomware' is a literal combination of malware and ransom.
Malware - is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software.
Ransom - is the practice of holding a prisoner or item to extort money or property to secure their release, or it may refer to the sum of money involved. In an early German law, a similar concept was called weregild.
While ransomware is a form of malware, it’s definitely unique in what it does. Sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid (usually in bitcoins).
So why should your SMB care?
According to a report done by security software company Kaspersky labs, There have been more than 700,000 ransomware attempts between 2015-2016. Just in 2016 alone, more than $200 million had been paid out by victims that were left with the choice of pay the ransom or close the business.
In 2017, the entire world fell victim to a ransomware attack infamously known as WannaCry. Early morning on Friday May 12 2017, 'WannaCry' was first discovered and in just four days, by the following Monday morning more than 200,00 organisations, including government agencies, across 150 countries had been affected.
How does it spread?
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link. Fake emails might appear to be from a friend, colleague or a trusted institution asking a user to check out an attached file or perform a routine task. As soon as action is taken the malware immediately installs itself. Keeping staff updated and informed through regular formal training on what ransomware is, is critical.
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
NQBE Integrated IT provides an obligation free audit service to its valued customers because we understand that an incorrect business communication solution can be costly.
Listed below are just a few of the benefits of our business audit, however the primary being the opportunity for us to identify cost savings and increase efficiency for you, the customer.
- Reduce Cost - Provide Cost Transparency - Increase Staff Productivity - Identify Bottlenecks - Fleet Optimization - One Vendor - Identify needs for both internal and external communications - Proactive Servicing and Maintenance
Our free business auditing service that we offer is what helps set NQBE - Integrated I.T. apart from the Office technology market. We wholeheartedly believe in our approach to offer the most outstanding customer service with our willingness to go the extra mile to ensure that our customers are happy. It's with this idea in mind that we strongly suggest to any and all potential customers to take advantage of our business audit and have one of our highly trained professionals conduct a comprehensive analysis of your business, because we guarantee you'll be surprised with the outcome, after all it's free. Other than a large telco bill, what have you got to lose?
We are the only authorised Fuji Xerox dealers in the Mackay, Whitsunday and Bowen Basin Region and have been for more than 35 years, making this our longest running vendor relationship. Fuji Xerox is a globally recognised leader in business & document management solutions. With a majority market share in Australia, Fuji Xerox dominates the print market.
Through a broad portfolio of document technology, services, software and supplies. They enable us to provide essential back office support that clears the way for our customers to focus on their core business.
With awards from the United Nations and the Banksia Environmental Foundation, Fuji Xerox is recognised globally for their commitment to sustainability.
Our U.B.T option, is a hosted telephony system, available as-a-service on a monthly subscription basis, providing you with a flexible phone solution for a fraction of the cost. It is delivered across our own intelligent Network, Ne.Connect, which allows you to utilise a fully featured communication suite, without installing expensive, on-premise, PBX equipment.
Unified Business Technology (U.B.T) is NQBE's answer to the ever-changing telecommunications industry, the move away from the traditional PBX infrastructure and the push towards hosted IP and unified business communications. Developed in house and hosted by our own cloud service, NQBE's Unified business technology service was created with the simple idea of leveraging innovative and emerging technology to enable businesses to better themselves through an increase of productivity and efficiency, ultimately resulting in an increase of profitability.
The NBN network is a government infrastructure project that will provide broadband internet and fixed phone line access to all Australians through a combination of optic fibre, and fixed wireless and satellite technology in the harder to reach areas.
Fibre improves the speed and quality of voice and data delivery, which will better serve Australian businesses in an increasingly connected global marketplace. The infrastructure is being rolled out by the government owned nbn.
The different types of NBN
The NBN uses a combination of different technologies to deliver high speeds and a stable network across, depending on where your business is located. Although the four listed below are not a complete list, just the more common technologies.
Fibre to the Premises (FTTP)
nbn supplied through the fttp is regarded as the superior method of supplying the network as is it works with an optic fibre cable running directly from NBNCo to your business. This means no traffic congestion and the highest available speeds. Unfortunately this is the most costly method for the government as it requires running brand new optic cables to every business in australia.
Fibre to the Node (FTTN)
The FTTN network works by taking advantage of the already rolled out copper network that has supplied Australia with the now inferior ADSL network. This works by rolling out brand new optic cables to centralised hubs (Nodes) then transferring the network across to the copper cables.
Fixed Wireless
Fixed Wireless connection utilises data transmitted over radio signals to connect a premises to the nbn network. This connection is typically used in circumstances where the distance between premises can be many kilometres. Data travels from a transmission tower located as far as 14 kilometres to an antenna that has been fitted to the premises by an approved nbn installer.
Hybrid Fibre Coaxial (HFC)
An nbn HFC connection is used in circumstances where the existing ‘pay TV’ or cable network can be used to make the final connect to the nbn network. In this circumstance a HFC line will be run from the nearest available fibre node, to your premises.
What does the NBN network mean for my business?
When connected to the NBN network, your business will have access to faster internet. Which means not only much higher quality voice and sound with your telecommunications solutions but your business will have a greater selection of possible voice solutions.
If your business has been connected already to the NBN network, or your connection date is approaching, take advantage of NQBE's obligation free business audit. Have one of our highly trained telecommunications professionals visit your business to help you with your communications options, and to develop a tailored solution to best fit your business.
Check your business address for NBN eligibility
Ransomware is a form of malware, with a terrifying difference. Take malware, sprinkle in some ‘ransom’ and you’ve got a malicious virus that keeps your data encrypted until ransom is paid.
Early morning on Friday May 12 2017, the ransomware attack WannaCry was first discovered and by the following Monday morning more than 200,000 organisations, including government agencies, across 150 countries had been affected. - ABC News
In 2016 alone, more than $200 million had been paid out by victims of a ransomware attack. - CNN
Spam is the most common method for distributing ransomware. Victims are tricked into downloading an email attachment or clicking a link.
Hackers armed with ransomware are dangerous. Small business’ don't usually have a trained IT department, instead do all the IT related work themselves. This creates the perfect place for ransomware vulnerabilities. Thankfully, there are tried and true ways to protect your business against attacks. Security software is essential, however, you can’t rely on it alone. A Ransomware protection strategy requires a three-pronged approach, comprising of education, security and backup. Join the war on Ransomware to protect your business and aid in ending the epidemic.
Education
It is critical that you and your staff understand what ransomware is. Conduct bi-annual formal training to inform staff about the risks. When new employees join, make sure to catch them up on best practices. Keep staff updated as new ransomware enters the market or changes over time.
Security
Security software is essential for any business. Ensure your all software, Security and business, are patched and updated in order to minimize vulnerabilities however ransomware is always evolving and the best security software can be breached. So a secondary layer of defense is critical for businesses to ensure recovery in case malware strikes: BACKUP.
Backup
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers an attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image backups on virtual machines. This is referred to as ‘instant recovery.’ This is useful for recovering from a ransomware attack as well because it allows for continued operations while your systems are being restored with little to no downtime.
If you're based in Queensland, Australia then you certainly know how extreme the weather conditions can be. What would happen to your business if a cyclone hit and your PC's were destroyed from the water? Or your on site server with data backups was damaged? Every business has to prepare for the worst, and those that don't may never fully recover from the worst. In the event of a disaster having a Business Disaster Recovery (BDR) plan in place will ensure continuity and minimal downtime.
Partnering with NQBE and our Managed ICT Solutions means not having to worry about your IT infrastructure. Our team have disaster recovery in mind right from the start and our solutions are built from the ground up with the understanding of how important an ICT network can be and how unforgiving the state of Queensland can be.
Download this checklist to make sure your business has a plan
Fuji Xerox technology and services are designed and managed to improve sustainability performance for customers. Our equipment features environmentally responsible design and energy efficient enhancements. Our document software and digital technologies reduce paper wastage. Our services enable clients to improve the efficiency of document intensive processes and optimise their equipment infrastructure to save costs and cut carbon emissions.
Fuji Xerox Asia Pacific is the first company in the document management and solutions field to be a Global Reporting Initiative (GRI) GOLD Community Member and supports the mission of GRI to empower decision makers everywhere, through GRI Sustainability Reporting Standards and its multi-stakeholder network, to take action towards a more sustainable economy and world.
The Leading Edge group is a sales channel focused on telecommunications & ICT sales and support. Linking sales organisations to vendors, our partnership with the Leading Edge group gives us intimate access to a broad range of IT suppliers, allowing us to offer exclusive Tier one pricing in regional Queensland.
Ne.Connect is a brand developed by NQBE to enable businesses to leverage technology to better themselves, increase productivity and efficiency, all leading to increased profitability.
We are currently experiencing another golden age of technology that if implemented correctly allows businesses of any size to compete not only against larger corporations but to stand head and shoulders above them and drive outcomes that never before thought to be achievable.
Ne.Connect is many things but ultimately, what it is it here to achieve? It’s actually rather simple yet has powerful and long lasting effects
Antivirus Software
Cybersecurity technology starts with antivirus software. Antivirus is designed to detect, block, and remove viruses and malware. Modern antivirus software can protect against ransomware, keyloggers, backdoors, rootkits, 10 trojan horses, worms, adware, and spyware. Some products are designed to detect other threats, such as malicious URLs, phishing attacks, social engineering techniques, identity theft, and distributed denial-of-service (DDoS) attacks.
Firewalls
A network firewall is also essential. Firewalls are designed to monitor incoming and outgoing network traffic based on a set of configurable rules—separating your secure internal network from the Internet, which is not considered secure. Firewalls are typically deployed as an appliance on your network and in many cases offer additional functionality, such as virtual private network (VPN) for remote workers.
Patch Management
Patch management is an important consideration as well. Hackers design their attacks around vulnerabilities in popular software products such as Microsoft Office or Adobe Flash Player. As vulnerabilities are exploited, software vendors issue updates to address them. As such, using outdated versions of software products can expose your business to security risks. There are a variety of solutions available that can automate patch management.
Password Management
Recent studies have reported that weak passwords are at the heart of the rise in cyber theft, causing 76% of data breaches. To mitigate this risk, businesses should adopt password management solutions for all employees. Many people have a document that contains all of their password information in one easily accessible file—this is unsafe and unnecessary. There are many password management apps available today. These tools allow users keep track of all your passwords, and if any of your accounts are compromised you can change all of your passwords quickly. Encryption is also an important consideration. Encrypting hard drives ensures that data will be completely inaccessible, for example if a laptop is stolen. 11 These measures protect against a wide array of cyber attacks. However, because threats like ransomware are always evolving, security solutions are just one part of an effective defense strategy. You also need solutions in place that enable you to return to operations quickly if you do suffer a cyber attack. Data protection technologies are an essential second layer of defense against cyber crime.
Ransomware is always evolving, so the second line of defense, 'Security' is necessary, however a final layer is critical as even the best security software can be breach. As such, a final layer of defense is critical in protecting your business from when ransomware strikes. Backup.
Modern total data protection suites take snapshot backups as frequently as every five minutes to create a series of recovery points. If your business suffers and attack, this allows you to roll-back your data to any point before the attack occurred. Some data protection products allow users to work from image back ups on virtual machines. This is referred to as instant recovery and is pivotal when recovering from a ransomware attack as it allows for continued business operations while your systems are being restored with little to no downtime.
Office 365 - A Primitive backup
When changing the way you do anything, it’s natural to ask “Why do I need this if my current solution is working?”. When it comes to your business’ data, the answer is simple. While O365 does have restoration capabilities, in the face of the growing ransomware threat, it is primitive and a waiting game for two major issues to arise when using their tools: lost data and lost time. How much lost data and time can you afford?
An astonishing 1 in 3 small businesses report losing data stored in cloud based apps. If your network was infected with ransomware right now, how long could your business continue standard operations without access to any data? How much data could you afford to lose permanently?
The truth is, even data in cloud-based applications is vulnerable to:
End-user deletion, whether accidental or malicious
Malware damage or ransomware attacks
Operational errors such as accidental data overwrites
Lost data due to canceled user licenses
Misconfigured application workflows
O365 was designed so you don’t need to worry about the core infrastructure and its patches or backups. Microsoft ensures that they are not the cause for any data loss, but have also limited the end user backup and restore capabilities. If an employee simply deletes files, you can’t restore them and would need to contact support and wait. Having the ability to recover from simple deletions and major outages is more important than ever before. Expecting end users to be the source of the backup and restoration is risky. The recommended approach is to have a solution that allows for individual item, file and container level backup and restores. This alleviates the risk of critical business files and data.
Why SaaS Protection for Office 365?
Point in Time Backups: Backups include daily snapshots of each users data. Avoid data loss from ransomware by restoring entire accounts to a time before an attack occurred.
3X/day backup: Daily backups for O365’s Exchange Online, OneDrive, OneNote, SharePoint Online.
On-demand backup: Perform additional backups as needed at any time.
Backup notifications: Get notifications at a glance.
Infinite Retention: Store an unlimited amount of data in Datto’s private cloud.
What SaaS Protection Recovers
OneDrive: All files (including OneNote) and folders with structure in tact.
Contacts: All contact information
Calendar: Events (including recurrence, attendees, notes), attachments and any calendars owned by your users.
Mail: All emails, attachments, notes and folder structure.
SharePoint: Primary, custom, group, and team site collections
Custom generic site lists Folder structure Document libraries and sets Site assets, templates, and pages
Fast & Effortless Restoration
• Quick & Painless Restore and Export: SaaS Protection’s architecture means data export & restore speeds make us the fastest backup and recovery solution. • Non-destructive Restore: Restore data without overwriting existing files. • Item level restore: Retrieve data in the original format with file & label structure maintained. • Retain user data: Save money and effort by automatically holding inactive users’ data after their O365 license is deleted. • No overwrites: Prevent data overwrites & differentiate restored data from current data • Advanced search: Easily find data and restore individual items or entire folders.
Our range of devices
At NQBE Integrated IT, we offer a range of handsets to give you options when investigating the right telecommunication solution. When we engage with you to tailor a solution to best suit your needs, our communication experts will advise you on the best option.
On premises devices
Hosted Devices - powered with Ne.Connect
Case Studies
City of Charles Sturt
Great Ocean Road Realestate
Skillpath Seminar
LET'S CHAT
Whether you're interested in how a managed service can help your business, you've seen us out in the community, have a complaint or something to praise, we would love to hear from you.
